WAJ, Bharad; NAYAK, Menaka. Sentiment Analysis of Customer Feedback: A Tool for Enhancing Client Engagement. International Journal of Applied Data Science & Modern Computing, [S. l.], v. 2, n. 1, p. 01–14, 2019. DOI: 10.67228/30713498/IJADSMC-2019PI5X1D. Disponível em: https://worldcometresearchgroup.com/index.php/ijadsmc/article/view/109. Acesso em: 30 jul. 2026.