VANAPALLI, Satyendra Kumar. From Data to Decisions: Leveraging CRM Platforms for Business Intelligence. International Journal of Applied Data Science & Modern Computing, [S. l.], v. 4, n. 1, p. 01–16, 2021. DOI: 10.67228/30713498/IJADSMC-2021PI1Z6N. Disponível em: https://worldcometresearchgroup.com/index.php/ijadsmc/article/view/975. Acesso em: 11 sep. 2026.