HARRIS, Ethan. AI Chatbots and Their Role in Enhancing Customer Experience. International Journal of Commerce, Finance and Digital Economy, [S. l.], v. 6, n. 1, p. 01–14, 2023. DOI: 10.67228/3071642X/IJCFDE-2023PI4Y8R. Disponível em: https://worldcometresearchgroup.com/index.php/ijcfde/article/view/800. Acesso em: 28 jul. 2026.