VANAPALLI, Satyendra Kumar. Optimizing Customer Lifecycle Management Using Salesforce and Dynamics 365. International Journal of Commerce, Finance and Digital Economy, [S. l.], v. 4, n. 1, p. 01–14, 2021. DOI: 10.67228/3071642X/IJCFDE-2021PI8G4R. Disponível em: https://worldcometresearchgroup.com/index.php/ijcfde/article/view/982. Acesso em: 11 sep. 2026.