SHIRAMALLA, Rupesh. Optimizing Workflow Automation in Salesforce Using Event-Driven Pub/Sub Models. International Journal of Emerging Trends in Multidisciplinary Research, India., p. 84–102, 2025. DOI: 10.67228/30715636/WCMEAI-2025P106. Disponível em: https://worldcometresearchgroup.com/index.php/ijetmr/article/view/1002. Acesso em: 11 sep. 2026.