RAMASAMY, Geetha. Balancing Client Demands and Resource Constraints in High-Volume Client Interaction Environments. International Journal of Modern Innovations and Emerging Trends, India., v. 2, n. 1, p. 01–07, 2019. DOI: 10.67228/30715628/IJMIET-2019PI2D4R. Disponível em: https://worldcometresearchgroup.com/index.php/ijmiet/article/view/379. Acesso em: 28 jul. 2026.