LEWIS, Karen. Optimizing Client Onboarding and Resource Allocation with Client-Centric Models. International Journal of Modern Innovations and Emerging Trends, India., v. 3, n. 1, p. 01–13, 2020. DOI: 10.67228/30715628/IJMIET-2020PI9F3W. Disponível em: https://worldcometresearchgroup.com/index.php/ijmiet/article/view/396. Acesso em: 28 jul. 2026.