NARAYANAN, Lakshmi. Utilizing Resource Management Tools for Improving Client Relationship Management (CRM) Systems. International Journal of Modern Innovations and Emerging Trends, India., v. 6, n. 1, p. 01–06, 2023. DOI: 10.67228/30715628/IJMIET-2023PI5A7N. Disponível em: https://worldcometresearchgroup.com/index.php/ijmiet/article/view/425. Acesso em: 29 jul. 2026.