VANAPALLI, Satyendra Kumar. Enhancing Workforce Productivity Through CRM Training and Enablement. International Journal of Emerging Trends in Multidisciplinary Research, India., p. 103–118, 2025. DOI: 10.67228/30715636/WCMEAI-2025P107. Disponível em: https://worldcometresearchgroup.com/index.php/ijetmr/article/view/1003. Acesso em: 12 sep. 2026.