FERNANDEZ, Jose; GONZALEZ, Maria. Smart Governance: Policy Framework for Digital Public Services. International Journal of Emerging Trends in Multidisciplinary Research, India., v. 5, n. 1, p. 01–14, 2022. DOI: 10.67228/30715636/IJETMR-2022PI6P9B. Disponível em: https://worldcometresearchgroup.com/index.php/ijetmr/article/view/445. Acesso em: 29 jul. 2026.